DEMO MODE: This is a government reference implementation using simulated data. No real bookings or refunds are processed.

Public Complaints Registry

Transparent log of passenger grievances and resolutions.

Kaveri Travels

Resolved

Refund not received after 48h

2 days ago

VRL Logistics

Under Review

Hidden cancellation charges

5 hours ago

SRS Travels

Escalated

Policy violation

1 day ago

How to file a complaint?

Complaints can only be filed by verified passengers using their PNR on the Lookup Page.